Privacy Policy

Baton (“we,” “us,” or “our”) operates the shipwithbaton.com website and the Baton platform. This Privacy Policy describes how we collect, use, and share information when you use our services.

Account information: When you create an account, we collect your name, email address, and organization name.

Usage data: We collect information about how you use Baton, including pages visited, features used, and interactions with the platform.

AI interaction logs:Baton logs all prompts, responses, and approval decisions as part of the audit trail. These logs are stored within your organization's workspace and are not shared with other customers.

We use collected information to provide and improve the Baton platform, communicate with you about your account, and comply with legal obligations. We do not sell your personal information.

Your data is encrypted at rest and in transit. BYOL customers' model interactions remain within their own infrastructure. We implement industry-standard security measures to protect your information.

Enterprise customers can configure data residency to comply with GDPR, PIPEDA, and other regional data protection regulations. Contact us for details.

We use essential cookies to provide core functionality. We do not use third-party tracking cookies. You can control cookie preferences through your browser settings.

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@shipwithbaton.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.

For questions about this Privacy Policy, contact us at privacy@shipwithbaton.com.